Solid Start Plan Agreement

Murf

Lifestyle Optimisation Coach

Solid Start Plan Agreement

Please read this agreement before you sign up.
By ticking the box at checkout and making your first payment, you agree to these terms.

Murf | murf.com.au
Pete Murphy, ABN 89 124 677 903
Contact: info@murf.com.au
Last updated: September 24th 2026

This agreement is between Pete Murphy (Murf, "the coach") and the person signing up for the Solid Start Plan ("you"). Murf's Terms and Conditions also apply. Where this agreement is different from the Terms and Conditions, this agreement applies.

1. The program

1.1 The Solid Start Plan is a 16-week coaching program, starting from the date of your first payment.

1.2 The program includes:

8 one-on-one face-to-face training sessions, scheduled as follows:
- Weeks 1 to 4: one session per week (4 sessions)
- Weeks 5 to 8: one session per fortnight (2 sessions)
- Weeks 9 to 16: one session per month (2 sessions)
16 weeks of online coaching, including personalised training programs in the coaching app, access to Murf's resource library, messaging support and regular check-ins.

2. Fees and payment

2.1 You agree to pay $60 per week for 16 weeks, a total of $960.

2.2 Payments are charged automatically each week, in advance, starting when you sign up.

2.3 You acknowledge that the coach's standard rates are $120 per week in which a face-to-face session takes place (including that week's online coaching), and $60 per week for online coaching only. At standard rates, the program would cost $1,440.

2.4 The Solid Start pricing is offered on the basis that you complete the full 16 weeks.

3. Sessions and rescheduling

3.1 Sessions are held at EMF Nerang, or another location agreed between you and the coach, at times agreed between you and the coach.

3.2 You may reschedule a session at no charge by giving at least 48 hours' notice.

3.3 If a session is cancelled with less than 48 hours' notice, the coach will do his best to reschedule it within the same week. If no suitable time is available, the session is counted as used. Sessions missed without notice are counted as used.

3.4 Rescheduled sessions should be completed within the same program phase where possible, and must be completed before the end of the 16 weeks.

3.5 Additional sessions can be booked at any time at the standard rate.

4. Early exit

4.1 You may end this agreement early by letting the coach know in writing (email or text is fine).

4.2 If you end the agreement before completing 16 weeks, you will pay standard rates for the services you received up to the exit date, being:

$120 for each week in which a face-to-face session was attended or counted as used; plus
$60 for each week of online coaching in which no face-to-face session took place;
less the total amount you have already paid.

4.3 Any balance owing can be paid at $60 per week until paid in full, or earlier if you choose.

4.4 Example: If you exit after week 8, having attended 6 sessions, the value of services received is 6 x $120 plus 2 x $60 = $840. You have paid $480, so the balance owing is $360.

5. Pausing the program

5.1 If you are unable to train due to illness, injury or a significant personal circumstance, the program may be paused for up to 4 weeks in total.

5.2 Weekly payments are paused for the same period, and the end date of the program is extended to match.

5.3 A medical certificate may be requested for pauses due to illness or injury.

6. Missed payments

6.1 If a payment fails, it may be automatically retried, depending on the policies of the payment provider used. You'll be notified and have 7 days to bring your payments up to date.

6.2 Sessions may be put on hold until payments are up to date.

6.3 If two consecutive weekly payments are missed and not resolved within 7 days of notice, the coach may treat this as an early exit under clause 4.

7. Ending by the coach

7.1 The coach may end this agreement if you breach it, or if continuing would be unsafe or inappropriate.

7.2 If the coach ends this agreement for reasons that are not your fault, you will owe nothing beyond what you have already paid.

8. Completing the program

8.1 When you complete the 16 weeks, you have no further obligations under this agreement.

8.2 You can then choose to:

finish, keeping the programs you've already been given; or
continue with online coaching at $60 per week, with face-to-face sessions available at the standard rate.

9. Health and safety

9.1 You agree to complete a health screening questionnaire before your first session.

9.2 You agree to tell the coach about any medical conditions, injuries or medications that may affect your ability to exercise safely, and about any changes during the program.

9.3 Where the screening shows it's needed, you agree to get medical clearance before starting.

9.4 You take part voluntarily and understand that physical activity carries some risk of injury.